"We used SCC to conduct our outbound telemarketing specifically to schedule appointments with hundreds of elementary schools in Miami Dade. SCC not only was very successful in talking to the principals and scheduling appointments, they also  took care of the calendar and allowed sufficient time between appointments. Their reporting was timely and clear and their customer service exemplary. We were extremely pleased.” 


Marcelo Salup

CEO

PortraitEFX of Miami


Case Studies

SCC        BUSINESS


Grow Your Qualified Leads

Our aim is to find and remove barriers for success, engineer a solid strategy for our clients and build the machinery that will generate demand for their products.

  SERVICES

CASE OVERVIEW

Telecommunications Dealerships

Provide the tools to enable the dealership to identify and target specific commercial enterprises that utilize communication devices to develop qualified leads and appointments for the sales team to improve revenue streams and to build dealer and brand awareness.

 Challenge

Develop a strategic sales and marketing initiative at the dealerships and create a methodology that energizes the outside sales organization to grow company revenues while ensuring its seamless adoption to being an integral part of the company’s sales and marketing culture.

Plan

Design and build an integrated approach to the lead generation process with list acquisition of targeted companies, creation and mailing of direct mail piece and follow up calls to create brand awareness, qualify leads and schedule appointments for the sales organization.

Delivered


Developed and launched multiple lead generation and appointment setting programs that achieved a substantial increase in the number of qualified sales leads for the company vs. their internal lead generation process.


Positioned the company for success and delivered 11.5% highly qualified leads to dealership that converted to a 10% sales close ratio.

Conversations completed with 80.5% of companies reflected on lead list that allowed for dealer and product branding messages.

Created greater brand awareness for the dealerships and instilled the thought process with potential clients on how the “right” dealer and product can bring success with a “valued price” service offering.

Charting the Course for

      Customer Interaction Solutions”

CASE OVERVIEW

Commercial Paint / Roofing Company

Provide the mindset and tools to lay a foundation that enabled the company to identify and target specific commercial buildings to build brand awareness in addition to developing qualified leads and appointments for the sales team to improve revenue streams.


Challenge


Create an environment that energizes the outside sales organization and launch a strategic initiative to grow company revenues while ensuring its seamless adoption to being an integral part of the company’s sales and marketing culture.

Plan

Design and build an integrated approach to the lead generation process with list acquisition of targeted companies, creation and mailing of direct mail piece and follow up calls to create brand awareness, qualify leads and schedule appointments for the sales organization.

Delivered

Developed and rolled out an all-encompassing lead generation and appointment setting program that achieved a substantial increase in the number of qualified sales leads for the company vs. a competitor’s “appointment setting call campaign” at a comparable price.

Positioned the company and allowed them to close 11% of the qualified leads delivered.

Contacted 83% of companies reflected on the lead list that allowed for company and product branding message to be shared with the decision makers.


Created greater brand awareness for the company and instilled the thought process with potential clients on how the “right” company can bring success with a “valued price” service offering.